Delivery Information

At DBRacing, we aim to process and dispatch orders as quickly as possible. This page explains when you can expect your order and how our dispatch and delivery times work.

 

When should my order arrive?

Whether you are planning an order or checking one you’ve already placed, find your order day below and check the time you ordered. Use the table for the delivery service you selected at checkout.

Dispatch cut-off: 8:00am, Monday to Friday.

Orders placed before 8am are normally dispatched the same working day; orders placed from 8am onwards are normally dispatched the next working day.

Standard Delivery

2–5 working days after dispatch
Order placed Before 8am 8am onwards
MondayWed – MonThu – Tue
TuesdayThu – TueFri – Wed
WednesdayFri – WedMon – Thu
ThursdayMon – ThuTue – Fri
FridayTue – FriWed – Mon
Saturday / SundayWed – Mon

Express Delivery

1–2 working days after dispatch
Order placed Before 8am 8am onwards
MondayTue – WedWed – Thu
TuesdayWed – ThuThu – Fri
WednesdayThu – FriFri – Mon
ThursdayFri – MonMon – Tue
FridayMon – TueTue – Wed
Saturday / SundayTue – Wed

Please note: All delivery dates are estimates, not guarantees. Working days are Monday to Friday, excluding bank holidays, and the dispatch day is not counted. Bank holidays may extend delivery times. Read each date range forwards from your order day; for example, Wed–Mon means Wednesday through to the following Monday.

 


Free Shipping

Free Shipping applies to qualifying orders of £100 or more delivered to UK mainland addresses.

Northern Ireland, offshore islands and other destinations outside our UK mainland shipping area are not included in the free-shipping offer.

The current delivery options and any applicable shipping charges for your order are calculated and shown during checkout.


Tracking and Delayed Parcels

Where tracking is available, the tracking information will be provided after dispatch.

Please remember that courier tracking can sometimes take time to update after collection.

Please allow the full delivery period before contacting us regarding a delay. If your parcel has still not arrived after 5 working days from dispatch, please contact us using the contact form in the website footer and include your order number so we can investigate.

Express Delivery provides a faster shipping service, not a guaranteed delivery date. We do not normally refund the Express delivery upgrade solely because the courier takes longer than the estimated transit time. This does not affect your statutory rights.


Shipping Damage

Please inspect your parcel and its contents as soon as possible after delivery.

If an item or parcel has arrived damaged:

  1. Keep the item and all of its packaging.
  2. Take clear photographs of the external packaging and any visible damage.
  3. Contact us as soon as possible using the contact form in the website footer.
  4. Include your order number and the photographs when reporting the problem.

For information about returns, faulty goods, refunds or replacements, please refer to our Refund & Returns Policy.

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