Delivery Information
At DBRacing, we aim to process and dispatch orders as quickly as possible. This page explains how our dispatch and delivery times work.
Dispatch Schedule
- Orders placed before 8:00 am Monday to Friday – normally dispatched the same working day.
- Orders placed after 8:00 am – normally dispatched the next working day.
- Orders placed after 8:00 am on Friday, during the weekend or on a bank holiday will normally be dispatched on the next working day.
Working days are Monday to Friday, excluding bank holidays.
Delivery Estimates
The delivery options available for your order are shown at checkout. Delivery estimates are also shown during checkout and may be included in your order confirmation.
- Express Delivery: typically 1–2 working days after dispatch.
- Standard Delivery: typically 2–5 working days after dispatch.
The dispatch day is not counted as a delivery working day. For example, if an order is dispatched on Monday, Tuesday is the first delivery working day.
Delivery estimates are provided as a guide and are not guaranteed delivery dates. Delays can occasionally occur once a parcel is with the courier.
Express Delivery provides a faster shipping service. We do not normally refund the Express delivery upgrade solely because the courier takes longer than the estimated transit time.
Please allow the full delivery period before contacting us regarding a delay. If your parcel has still not arrived after 5 working days from dispatch, please contact us using the contact form in the website footer and include your order number.
Delivery Time Examples
The examples below show how working days are counted:
| Order Placed | Dispatch | Express 1–2 Working Days |
Standard 2–5 Working Days |
|---|---|---|---|
| Monday at 7:45 am | Monday | Tuesday – Wednesday | Wednesday – following Monday |
| Monday at 11:00 am | Tuesday | Wednesday – Thursday | Thursday – following Tuesday |
| Friday at 1:00 pm | Monday | Tuesday – Wednesday | Wednesday – following Monday |
Example: An order dispatched on Monday using a 2–5 working day Standard service has Tuesday as working day 1, Wednesday as day 2, Thursday as day 3, Friday as day 4 and the following Monday as day 5.
Bank holidays will extend these examples because they are not counted as working days.
Free Shipping
Free Shipping applies to qualifying orders of £100 or more delivered to UK mainland addresses.
Northern Ireland, offshore islands and other destinations outside our UK mainland shipping area are not included in the free-shipping offer.
The current delivery options and any applicable shipping charges for your order are calculated and shown during checkout.
Tracking and Delayed Parcels
Where tracking is available, the tracking information will be provided after dispatch.
Please remember that courier tracking can sometimes take time to update after collection.
If your parcel has not arrived after 5 working days from dispatch, please contact us using the contact form in the website footer and include your order number so we can investigate.
Shipping Damage
Please inspect your parcel and its contents as soon as possible after delivery.
If an item or parcel has arrived damaged:
- Keep the item and all of its packaging.
- Take clear photographs of the external packaging and any visible damage.
- Contact us as soon as possible using the contact form in the website footer.
- Include your order number and the photographs when reporting the problem.
For information about returns, faulty goods, refunds or replacements, please refer to our Refund & Returns Policy.