Terms and Conditions

Contact Information

For assistance, please email us or use the Contact Us form on our website. You can also reach us by phone during business hours (Monday to Friday, 9:00 am – 3:30 pm) at:

• Phone (UK): 01384 671221
• Phone (International): +44 1384 671221

Ordering from DBR

To place an order:

1. Browse through our products and add the items you wish to purchase to your cart.
2. Proceed to checkout, where you’ll be prompted to provide details for order processing.
3. All orders must be shipped to the billing address associated with the cardholder’s account.

Please Note: Our products are technical and require a level of mechanical knowledge for use and maintenance. If you are unsure about the suitability of a product or its usage, please contact us before making a purchase. We will assist you in understanding the necessary skills to handle the product.

Payments

We accept the following payment methods:

• Debit/Credit Card (via online shopping cart)
• Klarna (via online shopping cart)
• Bank Transfer (please call for details)

All payments must be fully cleared before we can process or dispatch any orders.

Deposits & Payment Plans

For customers opting for our payment plan:

1. 10% Deposit is required to reserve your desired product (motorcycle).
2. 1-Month Plan: 10% deposit, with the balance due within 1 month.
3. 6-Month Plan: 10% deposit, followed by 6 monthly payments of 15% each.

Deposits are non-refundable and will be deducted from the total price of the product. Your selected bike will be reserved solely for you, and we may perform any necessary assembly during the deposit period.

Warranty

Our motorcycles come with a 30-day parts-only warranty from the date of original retail purchase. The warranty covers manufacturing defects and major mechanical failure of specific components. Please note:

• The warranty only covers competition use (i.e., motocross, mini-bike tracks, and enduro green lanes).
• Components subjected to extreme conditions (heat, vibration, etc.) are not covered by the warranty.
• Consumables such as brake pads, tyres, batteries, filters, and oils are not covered under warranty.
• Warranty is void if the product is used outside its intended purpose.

If assembly and setup were not performed by DBRacing or a reputable VAT-registered motorcycle dealer, the warranty will be void.

In the case of a warranty claim, you must submit a warranty form. We will inspect any defective parts and replace them free of charge, excluding labour costs. The customer is responsible for return postage costs, and we recommend using tracked shipping.

Delivery

For information on shipping options, delivery times, and costs, please refer to our Delivery Page.

Refunds & Returns

For details on refunds and returns, please refer to our Refund & Returns Page.

Privacy Policy

For information on how we collect, use, and protect your data, please refer to our Privacy Policy Page.

Final Agreement

By accessing our website, placing an order, or making a booking, you acknowledge that you have read, understood, and agree to be bound by the terms outlined above. Your statutory rights will not be affected.